The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...

The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...

MyOrg has decided to partner with Pega to better support their ability to sell their software by introducing a new integration component that will...

During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...

To help applicants select the correct position during the Submission Stage, recruiters ask that the description of an open position to be displayed...

Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...

U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...

TGB has decided to open a branch office in India. Candidates from India must provide an Aadhaar ID for identification purposes. Ensure that candidates...

Customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card transactions are...