Both table layouts and Repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.

The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...

Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...

Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...

Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.

Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...

In Dev Studio, you can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment...