Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...

This mission will provide you with an opportunity to gain insight into Knowledge Buddies and Pega GenAI. Learn about the technical aspects of AI...

Pega Sales Automation™ shifts the paradigm of sales and sales coaching from reactive to proactive, and from instinct-driven to insight-driven. The...

With test automation, you automate repetitive but necessary tasks in a standardized process that is already set up or perform additional testing that...

In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application...

Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...

This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Learn how Pega GenAI™ Blueprint aims to change business leaders and project teams envision digital transformation initiatives. Blueprint introduces a...

Allow users to decide whether to perform additional Actions on a Case, such as updating account information or cancelling a Case.