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Module

Creating and managing teams of users

Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.

Après avoir terminé ce module, vous pourrez :

Identify the role of a Work Group in assigning and managing work.
Specify a Work Queue to assign and manage work for a Work Group.
Create Work Groups and Work Queues within a Pega application.

Appliquez ce que vous avez appris dans le Défi suivant :

Creating and managing teams of users v6

Disponible dans la mission suivante :

System Architect v6

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