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Enhanced interrogation options
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Module
Enhanced interrogation options
6 Rubriques
45 mins
Pega Robotic Automation 22.1 -
To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...
Error resolution and troubleshooting
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Module
Error resolution and troubleshooting
4 Rubriques
30 mins
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Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...
Escalating late work
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Module
Escalating late work
1 Rubrique
10 mins
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Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.
Establishing the robotic infrastructure
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Module
Establishing the robotic infrastructure
4 Rubriques
35 mins
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A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...
Evaluating application data with Insights for Business Architects
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Module
Evaluating application data with Insights for Business Architects
1 Rubrique
20 mins
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As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Exploring application data with Insights
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Module
Exploring application data with Insights
1 Rubrique
15 mins
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Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...
Gaining insight into business efficiency
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Module
Gaining insight into business efficiency
2 Rubriques
25 mins
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Design reports to analyze Case data and provide insight into processes and workflows.
Identifying duplicate Cases
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Module
Identifying duplicate Cases
1 Rubrique
10 mins
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Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Implementing and deploying Pega Care Management
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Module
Implementing and deploying Pega Care Management
6 Rubriques
55 mins
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Implementing Interaction Framework
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Module
Implementing Interaction Framework
6 Rubriques
37 mins
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Implementing the Interaction Framework methodology allows the developer to recognize its strength in the development process for creation of unique...