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Case Management Intermediate
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Mission
Case Management Intermediate
5 Modules
5 Défis
5 heures 15 mins
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Continue learning about Case Management using Pega Platform™.
Data and Integration Intermediate
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Mission
Data and Integration Intermediate
6 Modules
7 Défis
5 heures 55 mins
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Continue learning about data and integration using Pega Platform™.
Pega Customer Service Case Management Edition
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Mission
Pega Customer Service Case Management Edition
2 Modules
3 Défis
1h 30 mins
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Senior System Architect
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Mission
Senior System Architect
3 Missions
11 Modules
11 Défis
1 day 8 heures 55 mins
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Adding an external data source to a data type
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Module
Adding an external data source to a data type
2 Rubriques
30 mins
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Configure data types based on external data models to simplify integration with external systems.
Creating Customer Service data sources
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Module
Creating Customer Service data sources
1 Rubrique
10 mins
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You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Debugging system performance
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Module
Debugging system performance
3 Rubriques
1h
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Decision tables and trees
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Module
Decision tables and trees
4 Rubriques
35 mins
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Exchanging data with other applications
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Module
Exchanging data with other applications
2 Rubriques
30 mins
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Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...
Extending Service-Level Agreement configurations
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Module
Extending Service-Level Agreement configurations
2 Rubriques
30 mins
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In Dev Studio, you can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment...