Design reports to analyze case data and provide insight into processes and workflows.

An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...

Learn how to configure an application ruleset to package for distribution and learn about the impact the configuration has during development and run...

Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...

Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...