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5 heures 20 mins
Continue learning about case management using Pega Platform™.
2 heures 35 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
3 heures 54 mins
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
3 heures 35 mins
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
Screen monitors provide a visual display of UI, but some users require an accessibility device that presents the UI in another manner. Accessibility...
In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...
Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...
1h 5 mins
In the Pega Cosmos design system, the information architecture of a case is optimized so that users can quickly understand the case's most critical...
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