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AI for 1:1 Customer Engagement

Data Scientist

Pega Customer Decision Hub Foundation

Pega NLP Essentials

Pega Process AI Essentials

Adaptive analytics overview

  • モジュール

    Adaptive analytics overview

    4 トピック

    35 分

    Visible to: All users
  • Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...

Adaptive models

  • モジュール

    Adaptive models

    4 トピック

    50 分

    Visible to: All users
  • Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hub™. Adaptive Decision Manager is a key...

Applying NLP for Case classification

  • モジュール

    Applying NLP for Case classification

    1 トピック

    10 分

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Creating parameterized predictors

  • モジュール

    Creating parameterized predictors

    1 トピック

    15 分

    Pega Customer Decision Hub 8.6 Visible to: All users
  • Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...

Creating predictions

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