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Enhanced interrogation options

  • モジュール

    Enhanced interrogation options

    6 トピック

    45 分

    Pega Robotic Automation 22.1 Visible to: All users
  • To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...

Error resolution and troubleshooting

  • モジュール

    Error resolution and troubleshooting

    4 トピック

    30 分

    Visible to: All users
  • Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...

Escalating late work

Establishing the robotic infrastructure

  • モジュール

    Establishing the robotic infrastructure

    4 トピック

    35 分

    Visible to: All users
  • A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...

Evaluating application data with Insights for Business Architects

Exploring application data with Insights

Full Case Views

Getting started with Digital Messaging

  • モジュール

    Getting started with Digital Messaging

    2 トピック

    15 分

    Visible to: All users
  • In this module, you learn about Digital Messaging and its supported messaging platforms. Also, learn how to create a Digital Messaging interface to...

Guiding a customer service agent with dialogs

  • モジュール

    Guiding a customer service agent with dialogs

    2 トピック

    15 分

    Visible to: All users
  • Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.

Identifying duplicate Cases

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