Search
Business Architect
-
ミッション
Business Architect
15 モジュール
20 チャレンジ
1 day 3 時間 30 分
-
Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Application deployment for Business Architects
-
モジュール
Application deployment for Business Architects
2 トピック
35 分
-
Pega Platform™ uses DevOps best practices such as continuous integration and delivery to quickly move application changes from development through...
Architecture and design during the Prepare phase
-
モジュール
Architecture and design during the Prepare phase
6 トピック
1時間 30 分
-
Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Assigning and completing work for Business Architects
-
モジュール
Assigning and completing work for Business Architects
4 トピック
1時間
-
As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...
Authenticating customers using Digital Messaging
-
モジュール
Authenticating customers using Digital Messaging
2 トピック
20 分
-
Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...
Building a Data Model for Business Architects
-
モジュール
Building a Data Model for Business Architects
6 トピック
1時間 35 分
-
As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Case Life Cycle design for Business Architects
-
モジュール
Case Life Cycle design for Business Architects
6 トピック
1時間 15 分
-
As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Coexistence for Constellation service requests
-
モジュール
Coexistence for Constellation service requests
5 トピック
40 分
Pega Customer Service 8.8 -
Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use a Pega Platform™...
Configuring chat queues and routing
-
モジュール
Configuring chat queues and routing
5 トピック
40 分
-
You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring common phrases for agents
-
モジュール
Configuring common phrases for agents
1 トピック
10 分
-
Learn how to provide customer service agents with a set of common phrases so that the agents can insert preapproved phrases into their responses to...