For an Assistance Request Case, when users enter the vehicle make, one or more associated models are displayed in the Model drop-down list...

You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...

Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...

As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...

The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...

As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.

GoGoRoad möchte einen Standard-Szenariotest erstellen, um Tests für den Case-Typ „Assistance-Request“ zu automatisieren. Erstellen Sie einen...

You have been asked to make the following changes to the Pega Customer Service user interface, which is displayed when customer service representative...

You are the Release Manager for three applications, HRApps, ITApproval, and PegaGP. As a Release Manager, you are responsible for managing the...