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AI for 1:1 Customer Engagement

Data Scientist

Pega Customer Decision Hub Foundation

Pega NLP Essentials

Pega Process AI Essentials

Pega Smart Claims Engine Foundation

  • ミッション

    Pega Smart Claims Engine Foundation

    4 モジュール

    2 時間 25 分

    Pega Smart Claims Engine for Healthcare 8.7 Visible to: All users
  • An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...

Adaptive analytics overview

  • モジュール

    Adaptive analytics overview

    4 トピック

    35 分

    Visible to: All users
  • Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...

Adaptive models

  • モジュール

    Adaptive models

    4 トピック

    50 分

    Visible to: All users
  • Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hub™. Adaptive Decision Manager is a key...

Applying NLP for Case classification

  • モジュール

    Applying NLP for Case classification

    1 トピック

    10 分

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Claim navigation in Pega Smart Claims Engine

  • モジュール

    Claim navigation in Pega Smart Claims Engine

    5 トピック

    1時間 20 分

    Pega Smart Claims Engine for Healthcare 8.6 Visible to: All users
  • This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...

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