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Empowering Business Owners

This course is for business users who want to ensure the application address their requirements.

In this course, students learn how to plan for the architecture and configuration of Pega applications so that the applications address the list of requirements identified for business problems by business owners.


  • None

What you'll learn

By the end of this course, you will be able to successfully:

  • Explain the importance of and define where to invest the time in Pega projects
  • Identify and describe key tasks of empowered business owners and the key roles and their associated responsibilities
  • Explain the importance of documenting the 'as-is' and 'future' state processes of their implementation
  • Describe how to use DCO to capture implementation requirements Describe the importance of selecting a project methodology

Course Outline

  1. Course Overview

    • Before you begin
  2. Investing the Time

    • Why Invest the Time
    • Becoming an Empowered Business Owner
    • Successfully Staffing a Pega 7 Project
  3. Improving the As-Is Process

    • Importance of Process Improvement
  4. Overview of Direct Capture of Objectives (DCO)

    • Direct Capture of Objectives 101
    • What Is A DCO Session?
  5. Planning for a Pega 7 Project

    • The Secret to a Successful Project
    • The Importance of Selecting a Methodology
    • Project Governance and Effective Change Control
  6. Defining a Recipe for Success

    • Characteristics of Successful Project Implementations

Choose Your Format

Need help choosing the best format? Learn More.

  • Skill Level


  • Duration

    2 hours

  • Platform Version


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