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Pega Decision Management Advanced

This course is for business users who are responsible for developing Next-Best-Action decision strategies.

Take advantage of everything Pega Decision Management has to offer by becoming an expert on its features, capabilities and benefits in this Advanced course. Ensure better business results by learning to apply sophisticated decisioning capabilities to your Next-Best-Action strategies and customer-facing business activities. Gain hands-on experience using predictive analytics to balance business objectives with customer needs.


What you'll learn

By the end of this course, you will be able to successfully:

  • Set up and initialize a Decision Manager portal.
  • Use revision management to make everyday changes.
  • Avoid making redundant product offers.
  • Create a predictive model and use it in the Next Best Action strategy.
  • Explain the basic concepts and mechanisms behind predictive modeling.
  • Explain how adaptive modeling works and configure adaptive models.

Course Outline

  1. Orientation

    • Course Overview
    • Completing the Exercises
    • Downloading the exercise system
  2. Decision Manager Portal Overview

    • Decision Manager Portal Configuration
    • Decision Manager Portal Demonstration
    • Practicing What You Learned
  3. Manage Business Rules Changes

    • Introducing Revision Management
    • Change Business Rules
    • Deploy a Change
    • Practicing What You Learned
  4. Assessing the Impact of a New Product Offer

    • Adding a New Product
    • Practicing What You Learned
  5. Decision Strategy Execution

    • Understanding Decision Strategies
    • Practicing What You Learned
  6. Balancing Business Objectives with Customer Needs

    • Next-Best-Action Implementation
    • Practicing What You Learned
  7. Avoiding Redundant Product Offerings

    • Use Product Holding Data
    • Practicing What You Learned
  8. Retaining your Customers with Predictive Analytics

    • How to Retain Your Customer
    • Practicing What You Learned
  9. Avoiding Loan Default with Predictive Analytics

    • Predictive Modelling Overview
    • Building a Predictive Model
    • Practicing What You Learned
  10. Third Party Predictive Models

    • How to Use PMML Models
    • Practicing What You Learned
  11. Predicting Customer Behavior Using Real-time Data

    • Adaptive Models in Action
    • Adaptive Model Management
    • Adaptive Models Reporting
    • Practicing What You Learned

Choose Your Format

Need help choosing the best format? Learn More.

  • Skill Level


  • Duration

    3 days

  • Platform Version


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