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Your first decisioning assignment

This course is for business users who are responsible for developing Next-Best-Action decision strategies.

You are ready for your first client assignment. Your client, Bank of the Netherlands wants to use Next-Best-Action to ensure that their new ""Top Account"" decisioning program makes appropriate and relevant account offers to their select customers. Follow the instructions in the exercise to successfully complete your assignment and deliver a happy customer.


  • None

What you'll learn

By the end of this course, you will be able to successfully:

  • Add new propositions.
  • Implement business rules to prioritize and select propositions.
  • Enhance decision strategies with adaptive model.
  • Use interaction history in decisioning strategies.
  • Examine impact of a change to a strategy on a customer population.

Course Outline

  1. Your first decisioning assignment

    • Before You Begin
    • Practicing What You Learned
    • Before You Leave

Choose Your Format

Need help choosing the best format? Learn More.

  • Skill Level


  • Duration

    2.75 hours

  • Platform Version


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