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Pega Collections Overview

This course if for system architects who need to describe, configure, and demonstrate the Pega Collections application.

Pega Collections combines Pega Customer Service for Financial Services and Pega Marketing for Financial Services to provide a front to back office solution including marketing features that support contact and payment strategies. In this module, students explore Pega Collections by learning the business scenarios, basic terminology, and features.


What you'll learn

By the end of this course, you will be able to successfully:

  • Describe the purpose of Pega Collections
  • Define common Collections terms
  • Create a collections case in Pega Collections

Course Outline

  1. Pega Collections Overview

    • Before you begin
    • Pega Collections Overview

Choose Your Format

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  • Skill Level


  • Duration

    1.5 hour

  • Platform Version


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