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Designing decision strategies for real-life scenarios

This course is for business users who are responsible for developing Next-Best-Action decision strategies.

You are ready for your first client assignment. Your client, U+ Bank, wants to use Next-Best-Action to ensure that their new web site makes appropriate and relevant cards offers to their customers. Follow the instructions in the exercise to successfully complete your assignment and deliver a happy customer.


  • None

What you'll learn

By the end of this course, you will be able to successfully:

  • Add new propositions.
  • Implement business rules to prioritize and select propositions.
  • Enhance decision strategies with adaptive model.
  • Use interaction history in decisioning strategies.

Course Outline

  1. Designing decision strategies for real-life scenarios

    • Before You Begin
    • Practicing what you learned
    • Before You Leave

Choose Your Format

Need help choosing the best format? Learn More.

  • Skill Level


  • Duration

    1.5 hours

  • Platform Version


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