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Business Architect

Pega Digital Messaging

Pega Process AI Essentials

Assigning and completing work for Business Architects

Case Life Cycle design for Business Architects

Controlling Case workflow for Business Architects

Digital messaging

  • Module

    Digital messaging

    3 Topics

    25 mins

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Implementing and deploying Pega Care Management

  • Module

    Implementing and deploying Pega Care Management

    6 Topics

    55 mins

    Pega Care Management 8.7 Visible to: All users
  • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

Managing application access for Business Architects

Managing Case relationships for the Business Architect

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