The IT department is adding the ability for users to work on an internal Portal. They submitted a requirement to display open positions within TGB to...

U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...

Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...

As part of each candidate Case, TGB performs a background check on the applicant. As part of the background check, a SOAP connector is invoked to...

Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...

Human Resources (HR) business partners use a legacy application to locate discount services available to employees near their home location. This...

The business partners in the Human Resources (HR) department request two reports.

The first report must track the progress of candidate Cases...

During development, Human Resources (HR) business partners integrate with a legacy application to identify the latitude and longitude of a provided...

U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...