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Gaining insight into business efficiency

Exploring application data with Insights

Mobile apps for Pega applications

Evaluating application data with Insights for Business Architects

Designing a mobile app experience

Designing UI for multiple devices

Configuring a dashboard

Designing reports with multiple sources

Form autofill

  • Module

    Form autofill

    3 Topics

    20 mins

    Visible to: All users
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Topics

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

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