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Team application development

Measuring system performance

Pega Customer Service performance considerations

  • Module

    Pega Customer Service performance considerations

    3 Topics

    30 mins

    Pega Customer Service 8.8 Visible to: All users
  • Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    4 Topics

    35 mins

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Reviewing log files

Refining an Agile Workbench backlog

Assessing application performance

Designing a mobile app experience

UI für eine mobile App entwerfen

Configuring application Rulesets

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