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Looking for instructor-led training?
5 hrs 20 mins
Continue learning about case management using Pega Platform™.
1 hr 30 mins
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
3 hrs 35 mins
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...
Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...
Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...
1 hr 15 mins
Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
1 hr 40 mins
Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...
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