Continue learning about case management using Pega Platform™.

Continue learning about data and integration using Pega Platform™.

Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Configure data types based on external data models to simplify integration with external systems.

Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...