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Case Management Intermediate
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Mission
Case Management Intermediate
5 Modules
5 Challenges
5 hrs 15 mins
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Continue learning about Case Management using Pega Platform™.
User Experience (UX) Design
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Mission
User Experience (UX) Design
5 Modules
1 Challenge
3 hrs 2 mins
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The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Pega Customer Service Case Management Edition
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Mission
Pega Customer Service Case Management Edition
2 Modules
3 Challenges
1 hr 30 mins
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Extending Service-Level Agreement configurations
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Module
Extending Service-Level Agreement configurations
2 Topics
30 mins
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In Dev Studio, you can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment...
Application migration
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Module
Application migration
3 Topics
30 mins
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An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Application Rulesets
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Module
Application Rulesets
3 Topics
35 mins
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Learn how to configure an application Ruleset to package for distribution and learn about the impact the configuration has during development and run...
Application versioning
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Module
Application versioning
1 Topic
15 mins
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Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Decision tables and trees
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Module
Decision tables and trees
4 Topics
35 mins
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Team application development
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Module
Team application development
1 Topic
20 mins
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Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.
Flow Action processing
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Module
Flow Action processing
2 Topics
20 mins
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In Pega Platform™, you can add pre- and post-processing Actions to a Flow Action to manipulate data. These Actions enable you to add related tasks to...