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Mission
Case Management Intermediate
5 Modules
4 Challenges
5 hrs 55 mins
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Continue learning about case management using Pega Platform™.
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Mission
Data and Integration Intermediate
7 Modules
7 Challenges
6 hrs
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Continue learning about data and integration using Pega Platform™.
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Module
Adding an external data source to a data type
4 Topics
40 mins
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Configure data types based on external data models to simplify integration with external systems.
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Module
Approving cases with an authority matrix
2 Topics
25 mins
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Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
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Module
Configuring case approvals with an authority matrix
2 Topics
20 mins
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Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...
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Module
Decision tables and trees
7 Topics
1 hr 40 mins
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Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...
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Module
Duplicate and temporary cases
4 Topics
30 mins
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Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...
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Module
Exchanging data with other applications
2 Topics
20 mins
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Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...
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Module
Extending service-level agreement configurations
4 Topics
40 mins
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In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...
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Module
Field values
2 Topics
20 mins
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Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...