Configure data types based on external data models to simplify integration with external systems.

Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...

Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...

Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...

Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...

In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...