Search
Creating users and roles
-
Challenge
Creating users and roles
4 Tasks
10 mins
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Blending Traditional UI and Constellation
-
Challenge
Blending Traditional UI and Constellation
5 Tasks
30 mins
Pega Platform '23 -
The Tell Us More application and Instance Case Type is not Sweet Life's first project with Pega Platform™. They have a Create Product Case Type and a...
Configuring security policies
-
Challenge
Configuring security policies
2 Tasks
5 mins
-
GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...
Setting UseKeys and implementing ASO
-
Challenge
Setting UseKeys and implementing ASO
5 Tasks
45 mins
-
Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...
Configuring business conditions
-
Challenge
Configuring business conditions
2 Tasks
5 mins
-
U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Configuring intelligent routing
-
Challenge
Configuring intelligent routing
2 Tasks
10 mins
-
The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring organization structure
-
Challenge
Configuring organization structure
6 Tasks
15 mins
-
For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...
Configuring Pega Robot Manager
-
Challenge
Configuring Pega Robot Manager
4 Tasks
30 mins
-
MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...
Configuring the Email Manager portal
-
Challenge
Configuring the Email Manager portal
3 Tasks
15 mins
-
The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating Windows form and procedure automations
-
Challenge
Creating Windows form and procedure automations
9 Tasks
45 mins
-
The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...