Skip to main content

Modul

User guidance

Archived

2 Themen

15 Min.

 Visible to: All users
Anfänger
Pega Platform 8.5
Case Management
Englisch
This content is now archived and is no longer updated. Progress is not calculated. Pega Cloud instances are disabled, and badges are no longer awarded. Hier klicken to continue your progress in the latest version.

Guide users through the case life cycle by identifying the current status of a case and adding instructions to enable users to complete assigned tasks.

Nach Abschluss dieses Moduls können Sie Folgendes:

Identify the role of case status in case processing
Identify when status changes occur during case processing
Identify the role of instructions in assigning tasks to users
Add instructions to an assigned task

In der folgenden Mission verfügbar:

Low-Code App Builder v2

Themen

Case Status

5 Min.

Assignment instructions

5 Min.

Modulquiz

5 Min.

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice