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Modul

User guidance

Archived

2 Themen

15 Min.

 Für alle Benutzer sichtbar
Anfänger Pega Platform 8.5 Case Management Englisch
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Guide users through the case life cycle by identifying the current status of a case and adding instructions to enable users to complete assigned tasks.

Nach Abschluss dieses Moduls können Sie Folgendes:

Identify the role of case status in case processing
Identify when status changes occur during case processing
Identify the role of instructions in assigning tasks to users
Add instructions to an assigned task

In der folgenden Mission verfügbar:

Low-Code App Builder

Themen

Case status

5 Min.

Assignment instructions

5 Min.

Modulquiz

5 Min.

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