Search
Configuring intelligent routing
-
Challenge
Configuring intelligent routing
2 Aufgaben
10 Min.
-
The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring the Email Manager portal
-
Challenge
Configuring the Email Manager portal
3 Aufgaben
15 Min.
-
The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating data relationships in Views
-
Challenge
Creating data relationships in Views
4 Aufgaben
10 Min.
-
The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...
Creating a Data Model
-
Challenge
Creating a Data Model
3 Aufgaben
10 Min.
-
When creating an application, consider the Data Model. The Data Model defines how users store and retrieve the data in your application. In the MyTown...
Creating a data relationship
-
Challenge
Creating a data relationship
2 Aufgaben
15 Min.
-
The mayor of MyTown asks you, the town project manager, to enable residents who report problems online to enter contact information and list any...
Creating and setting application variables
-
Challenge
Creating and setting application variables
2 Aufgaben
15 Min.
-
GoGoRoad stakeholders want a quick way to control the application behavior of the Assistance Request Case Type that uses a custom Condition to skip...
Creating a case completion prediction
-
Challenge
Creating a case completion prediction
3 Aufgaben
15 Min.
-
U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...
Creating a fraud prediction
-
Challenge
Creating a fraud prediction
3 Aufgaben
15 Min.
-
U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Creating a Pega Email Bot
-
Challenge
Creating a Pega Email Bot
2 Aufgaben
15 Min.
-
The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...
Creating an email account
-
Challenge
Creating an email account
1 Aufgabe
10 Min.
-
The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...