Search
Application essentials
-
Modul
Application essentials
4 Themen
40 Min.
-
Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
...
Application quality practices
-
Modul
Application quality practices
5 Themen
40 Min.
All Products -
This module provides an overview of application quality and application testing processes. It explains the significance of building test cases that...
Applying NLP for Case classification
-
Modul
Applying NLP for Case classification
1 Thema
10 Min.
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Applying the advanced features of test automation
-
Modul
Applying the advanced features of test automation
4 Themen
25 Min.
All Products -
Learn how you can integrate Pega unit tests, scenario tests, test coverage, and quality metrics with continuous integration and delivery (CI/CD) in...
Approvals and SLAs
-
Modul
Approvals and SLAs
3 Themen
35 Min.
-
Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...
Mobile apps for Pega applications
-
Modul
Mobile apps for Pega applications
2 Themen
20 Min.
-
Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Completing work on time
-
Modul
Completing work on time
2 Themen
25 Min.
-
Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.
Authenticating customers using Digital Messaging
-
Modul
Authenticating customers using Digital Messaging
2 Themen
20 Min.
-
Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...
Automating workflow decisions
-
Modul
Automating workflow decisions
1 Thema
15 Min.
-
Automate decision-making to reduce processing time and ensure consistency between Cases.
Automation shapes in the Case Life Cycle
-
Modul
Automation shapes in the Case Life Cycle
1 Thema
20 Min.
-
Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...