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8 Std. 20 Min.
Take the next step in your journey towards mastering Application Development.
5 Std. 15 Min.
Continue learning about case management using Pega Platform™.
3 Std. 54 Min.
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
2 Std. 50 Min.
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an automation...
In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...
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