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Pega case management for designers
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Modul
Pega case management for designers
10 Themen
1 Std. 50 Min.
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In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Constellation design system
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Modul
Pega Constellation design system
2 Themen
30 Min.
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This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...
Pega Low-Code App Factory introduction
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Modul
Pega Low-Code App Factory introduction
2 Themen
22 Min.
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega UX solution advantages
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Modul
Pega UX solution advantages
7 Themen
1 Std. 30 Min.
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This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
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Modul
Pega UX solutions
4 Themen
1 Std.
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This module provides an overview of Pega Platform™ UX solutions and their advantages.
Presenting suggestions for agents
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Modul
Presenting suggestions for agents
4 Themen
35 Min.
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Setting chat and messaging behavior
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Modul
Setting chat and messaging behavior
4 Themen
35 Min.
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Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...
Adding dynamic functionality to a button
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Challenge
Adding dynamic functionality to a button
2 Aufgaben
10 Min.
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After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Adding fields to Views
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Challenge
Adding fields to Views
4 Aufgaben
20 Min.
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Now that the Stages, Steps, and data objects for the MyTown 311 Service Request Case Life Cycle are configured, the Mayor and the Services coordinator...
Displaying list data in Views
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Challenge
Displaying list data in Views
3 Aufgaben
10 Min.
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The GoGoRoad application presents a list in a table of all available service providers for roadside assistance. The UI consultant wants you to make...