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Applying NLP for Case classification
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Módulo
Applying NLP for Case classification
1 Tema
10 minutos
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Approvals and SLAs
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Módulo
Approvals and SLAs
3 Temas
35 minutos
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Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...
Assigning and completing work for Business Architects
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Módulo
Assigning and completing work for Business Architects
4 Temas
1 h
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As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...
Automating workflow decisions
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Módulo
Automating workflow decisions
1 Tema
15 minutos
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Automate decision-making to reduce processing time and ensure consistency between Cases.
Automation shapes in the Case Life Cycle
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Módulo
Automation shapes in the Case Life Cycle
1 Tema
20 minutos
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Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...
Best practices for building accessibility into Pega applications
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Módulo
Best practices for building accessibility into Pega applications
5 Temas
1 h 15 minutos
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Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Business case for accessibility
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Módulo
Business case for accessibility
3 Temas
35 minutos
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Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...
Business conditions
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Módulo
Business conditions
2 Temas
20 minutos
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Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Calculating fields using Decision tables
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Módulo
Calculating fields using Decision tables
1 Tema
25 minutos
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In App Studio, Pega Platform™ allows you to calculate the value of a field using a Decision table. Decision tables are a helpful approach when you...
Cascading approvals
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Módulo
Cascading approvals
1 Tema
20 minutos
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Model a series of approvals using cascading approvals in Pega Platform™. To receive approval from people on different levels of the organizational...