Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

In App Studio, Pega Platform™ allows you to calculate the value of a field using a Decision table. Decision tables are a helpful approach when you...

Model a series of approvals using cascading approvals in Pega Platform™. To receive approval from people on different levels of the organizational...

As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...

Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.

Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.

Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.

Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.