Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...

In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...

As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...

As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

User management is fundamental to the successful implementation of a Pega Platform™ application.   

As a Pega Business Architect, in order to...