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Module

User guidance

Archived

2 Rubriques

15 mins

 Visible to: All users
Débutant
Pega Platform 8.5
Case Management
Anglais
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Guide users through the case life cycle by identifying the current status of a case and adding instructions to enable users to complete assigned tasks.

Après avoir terminé ce module, vous pourrez :

Identify the role of case status in case processing
Identify when status changes occur during case processing
Identify the role of instructions in assigning tasks to users
Add instructions to an assigned task

Disponible dans la mission suivante :

Low-Code App Builder v2

Rubriques

Case Status

5 mins

Assignment instructions

5 mins

Quiz du module

5 mins

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