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Advanced Buddy features
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Module
Advanced Buddy features
5 Rubriques
45 mins
Pega Knowledge Buddy '24.1 -
In this module, you will explore the advanced features of the Pega Gen AI Knowledge Buddy™. Learn how to create and secure data sources, how to update...
Application essentials
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Module
Application essentials
4 Rubriques
40 mins
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Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
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Approvals and SLAs
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Module
Approvals and SLAs
3 Rubriques
35 mins
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Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...
Assigning and completing work for Business Architects
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Module
Assigning and completing work for Business Architects
4 Rubriques
1h
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As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...
Automating workflow decisions
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Module
Automating workflow decisions
1 Rubrique
15 mins
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Automate decision-making to reduce processing time and ensure consistency between Cases.
Automation shapes in the Case Life Cycle
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Module
Automation shapes in the Case Life Cycle
1 Rubrique
20 mins
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Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...
Best practices for keeping your Pega applications running smoothly
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Module
Best practices for keeping your Pega applications running smoothly
3 Rubriques
25 mins
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Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...
Business conditions
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Module
Business conditions
2 Rubriques
20 mins
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Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Calculating fields using Decision tables
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Module
Calculating fields using Decision tables
1 Rubrique
25 mins
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In App Studio, Pega Platform™ allows you to calculate the value of a field using a Decision table. Decision tables are a helpful approach when you...
Cascading approvals
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Module
Cascading approvals
1 Rubrique
20 mins
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Model a series of approvals using cascading approvals in Pega Platform™. To receive approval from people on different levels of the organizational...