Continue learning about case management using Pega Platform™.

Continue learning about data and integration using Pega Platform™.

Design reports to analyze case data and provide insight into processes and workflows.

Configure data types based on external data models to simplify integration with external systems.

In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...

Decision tables and decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...