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Case Management Intermediate

Data and Integration Intermediate

Gaining insight into business efficiency

Adding an external data source to a data type

Extending service-level agreement configurations

Building the customer analytical data model

  • Module

    Building the customer analytical data model

    9 Rubriques

    1h 55 mins

    Visible to all users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Configuring cascading approvals with an authority matrix

Creating and setting application variables

Decision tables and trees

Designing reports with multiple sources

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