Search
24.1 Release notes
-
モジュール
24.1 Release notes
2 トピック
25 分
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Applying NLP for Case classification
-
モジュール
Applying NLP for Case classification
1 トピック
10 分
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Automating actions when a property value changes
-
モジュール
Automating actions when a property value changes
1 トピック
15 分
-
Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Business conditions
-
モジュール
Business conditions
2 トピック
20 分
-
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Creating and managing teams of users
-
モジュール
Creating and managing teams of users
1 トピック
15 分
-
Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Debugging application errors
-
モジュール
Debugging application errors
3 トピック
40 分
-
Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Dev Studio overview
-
モジュール
Dev Studio overview
1 トピック
15 分
-
With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Email bot cases and responses
-
モジュール
Email bot cases and responses
2 トピック
25 分
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
-
モジュール
Email Manager portal
6 トピック
55 分
-
The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Intelligent routing
-
モジュール
Intelligent routing
4 トピック
1時間
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...