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Importing customer data from a CSV
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チャレンジ
Importing customer data from a CSV
2 タスク
10 分
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U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Leveraging reports in the contact center
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チャレンジ
Leveraging reports in the contact center
4 タスク
15 分
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Linking Cases and Case Types in Constellation applications
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チャレンジ
Linking Cases and Case Types in Constellation applications
4 タスク
35 分
Pega Platform '23 -
During the application design phase, the business stakeholders for Sweet Life determined the need to establish relationships between Cases. For...
Localizing a UI form
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チャレンジ
Localizing a UI form
3 タスク
45 分
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GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.
Use the Localization wizard to localize the New vendor...
Queuing a task for background processing
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チャレンジ
Queuing a task for background processing
1 タスク
30 分
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To reduce errors and complaints with payroll processing, the Human Resources department allows employees of TGB to enroll in direct deposit. When...
Refining an Agile Workbench backlog
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チャレンジ
Refining an Agile Workbench backlog
5 タスク
30 分
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Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Reviewing log files
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チャレンジ
Reviewing log files
1 タスク
15 分
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Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...
Running Pega Customer Decision Hub setup wizard
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チャレンジ
Running Pega Customer Decision Hub setup wizard
4 タスク
45 分
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U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Setting a visibility condition for form content
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チャレンジ
Setting a visibility condition for form content
1 タスク
5 分
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The GoGoRoad application allows customers to enter the service address by entering information in fields or selecting the location from a map. To...
Setting up data ingestion
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チャレンジ
Setting up data ingestion
7 タスク
40 分
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The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...