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Case Management

Citrix robotic project design

  • モジュール

    Citrix robotic project design

    1 トピック

    25 分

    Pega Robotic Automation 19.1 Visible to: All users
  • Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...

Collaboration with users

Completing work on time

Components

Configuring chat queues and routing

  • モジュール

    Configuring chat queues and routing

    5 トピック

    40 分

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

Configuring Digital Messaging Manager

Controlling Case workflow for Business Architects

Creating a child Case

Creating workgroups and assignment types in Pega Robot Manager

  • モジュール

    Creating workgroups and assignment types in Pega Robot Manager

    1 トピック

    10 分

    Pega Robot Manager 8.5.1 Visible to: All users
  • Create work groups and assignment types directly in Pega Robot Manager.

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