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Configuring customer verification
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チャレンジ
Configuring customer verification
3 タスク
15 分
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The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...
Creating data relationships in Views
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チャレンジ
Creating data relationships in Views
4 タスク
10 分
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The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...
Creating a Pega Web Mashup
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チャレンジ
Creating a Pega Web Mashup
4 タスク
15 分
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GoGoRoad is a roadside assistance application owned by Uplus Auto. GoGoRoad stakeholders want to give customers the ability to create a new assistance...
Creating a composite tab
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チャレンジ
Creating a composite tab
2 タスク
5 分
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As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.
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Creating a Digital Messaging interface
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チャレンジ
Creating a Digital Messaging interface
2 タスク
10 分
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U+ Bank wants to set up its chatbot to respond to service requests received from several digital channels. As an initial step, the bank first wants to...
Creating field groups in Constellation Views
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チャレンジ
Creating field groups in Constellation Views
6 タスク
35 分
Pega Platform '23 -
Important aspects of the UI configuration for the Tell Us More application from Sweet Life Inc. are field groups and the Search and select pattern for...
Creating partial Views with Constellation
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チャレンジ
Creating partial Views with Constellation
4 タスク
45 分
Pega Platform '23 -
As a Case progresses toward resolution, users often need to review information that was previously entered or referenced earlier in the Case Life...
Customizing the user interface for agents
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チャレンジ
Customizing the user interface for agents
2 タスク
15 分
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You have been asked to make the following changes to the Pega Customer Service user interface, which is displayed when customer service representative...
Debugging Constellation applications
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チャレンジ
Debugging Constellation applications
8 タスク
1時間 15 分
Pega Platform '23 -
Due to the stateless nature of a Constellation application, it is not possible to run the Pega Clipboard from the user Portal, or from Dev Studio and...
Designing complex Views with Constellation
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チャレンジ
Designing complex Views with Constellation
5 タスク
45 分
Pega Platform '23 -
Your work on the Tell Us More application continues. In this challenge, you use Constellation to build Views associated with the Eligibility Check and...