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Applying NLP for Case classification

  • モジュール

    Applying NLP for Case classification

    1 トピック

    10 分

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Applying the advanced features of test automation

  • モジュール

    Applying the advanced features of test automation

    4 トピック

    25 分

    All Products Visible to: All users
  • Learn how you can integrate Pega unit tests, scenario tests, test coverage, and quality metrics with continuous integration and delivery (CI/CD) in...

Approvals and SLAs

Assigning and completing work for Business Architects

Automating workflow decisions

Automation shapes in the Case Life Cycle

Building a Data Model for Business Architects

Building the customer analytical data model

  • モジュール

    Building the customer analytical data model

    9 トピック

    1時間 55 分

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

  • モジュール

    Building the Customer Insights Cache

    9 トピック

    1時間 45 分

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Calculating fields using Decision tables

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