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Designing Views with Constellation
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チャレンジ
Designing Views with Constellation
4 タスク
30 分
Pega Platform '23 -
Sweet Life Inc. (SL) wants to replace its legacy complaint management solution. SL has engaged Pega to develop an application called Tell Us More...
Standardwerte für Eigenschaften festlegen
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チャレンジ
Standardwerte für Eigenschaften festlegen
4 タスク
10 分
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Der Programm-Manager von GoGoRoad möchte sicherstellen, dass im Callcenter ausreichend Personal vorhanden ist, um Serviceverzögerungen zu vermeiden...
Simulating an external data source
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チャレンジ
Simulating an external data source
3 タスク
10 分
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During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...
Integrating external customer service data
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チャレンジ
Integrating external customer service data
5 タスク
30 分
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A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.
Use the following...
Leveraging reports in the contact center
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チャレンジ
Leveraging reports in the contact center
4 タスク
15 分
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Linking Cases and Case Types in Constellation applications
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チャレンジ
Linking Cases and Case Types in Constellation applications
4 タスク
35 分
Pega Platform '23 -
During the application design phase, the business stakeholders for Sweet Life determined the need to establish relationships between Cases. For...
Localizing a UI form
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チャレンジ
Localizing a UI form
3 タスク
45 分
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GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.
Use the Localization wizard to localize the New vendor...
Manipulating application data in Dev Studio
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チャレンジ
Manipulating application data in Dev Studio
3 タスク
20 分
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To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...
Sourcing a page property with a keyed Data Page
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チャレンジ
Sourcing a page property with a keyed Data Page
3 タスク
15 分
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To help applicants select the correct position during the Submission Stage, recruiters ask that the description of an open position to be displayed...
Setting up data ingestion
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チャレンジ
Setting up data ingestion
7 タスク
40 分
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The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...