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Overriding Case Urgency
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チャレンジ
Overriding Case Urgency
1 タスク
10 分
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Onboarding Cases have an initial Urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...
Populating sample data using Monte Carlo data sets
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チャレンジ
Populating sample data using Monte Carlo data sets
5 タスク
20 分
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The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...
Routing email based on content
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チャレンジ
Routing email based on content
4 タスク
15 分
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U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...
Running Pega Customer Decision Hub setup wizard
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チャレンジ
Running Pega Customer Decision Hub setup wizard
4 タスク
45 分
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U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Suggesting a reply based on email content
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チャレンジ
Suggesting a reply based on email content
4 タスク
15 分
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Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Testing a mixed-mode robotic solution for Citrix
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チャレンジ
Testing a mixed-mode robotic solution for Citrix
4 タスク
20 分
Pega Robotic Automation 19.1 -
ABC Enterprises requests that your development team finish the testing to verify the Citrix automation architecture. You must test the connectivity...
Updating Assignment routing
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チャレンジ
Updating Assignment routing
2 タスク
20 分
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The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a Case Type to perform...
Use Case - Adding a new property to an existing entity
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チャレンジ
Use Case - Adding a new property to an existing entity
2 タスク
15 分
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After conducting a gap analysis, the project team identified the need to create a new property in the subscription entity: PreToPostPropensity. The...
Use Case - Configuring 1:1 Always-on outbound schedule
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チャレンジ
Use Case - Configuring 1:1 Always-on outbound schedule
2 タスク
15 分
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In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use. The team...
Use Case - Creating a file output template
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チャレンジ
Use Case - Creating a file output template
2 タスク
15 分
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In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use.
At this...