The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...

Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.

Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...

Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...

U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...