While Pega platform provides an array of connectivity options with various applications at an enterprise, there are times where Pega does not or...

Developers can implement the deployment process in Pega Robot Studio regardless of an organization's chosen distribution plan. By using the deployment...

Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...

Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...

Messaging AI analyzes the context of the conversation and suggests cases and knowledge articles while a CSR interacts with a customer. Messaging AI...

Deploy and assign automation packages to Pega Robot Manager. Advance packages from development to production deployment levels. Manage deployed...

Learn the structure of a robotic solution along with proper naming conventions for the projects contained within the solution. Students must also...

Developers and coders, when presented with a new project, begin typing code and using the language methods and functions as well as standard language...