Search
Predicting case completion
-
モジュール
Predicting case completion
1 トピック
15 分
-
Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Predicting fraud
-
モジュール
Predicting fraud
1 トピック
15 分
-
Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...
Predicting missing the Service-Level Agreement
-
モジュール
Predicting missing the Service-Level Agreement
1 トピック
10 分
-
Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Presenting suggestions for agents
-
モジュール
Presenting suggestions for agents
4 トピック
35 分
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Role of a Pega Business Architect
-
モジュール
Role of a Pega Business Architect
2 トピック
30 分
-
The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...
Security Checklist awareness
-
モジュール
Security Checklist awareness
1 トピック
20 分
Platform -
- What is the Security Checklist?
- How do I access the Security Checklist?
- How to use the Security Checklist?/What is the purpose?
- What happens if I...
Sizing a Pega Platform project
-
モジュール
Sizing a Pega Platform project
2 トピック
25 分
-
Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...
Tracking and auditing changes to data
-
モジュール
Tracking and auditing changes to data
1 トピック
15 分
-
Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...
Auditing changes to the value of fields
-
チャレンジ
Auditing changes to the value of fields
1 タスク
5 分
-
HRApps provides payroll setup for employees. For the Payroll Setup Case Type, an employee provides their bank information for direct deposit. When the...
Configuring a dashboard
-
チャレンジ
Configuring a dashboard
2 タスク
30 分
-
Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...