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Certified Pega Business Architect

This exam is for business analysts/architects who have a familiarity with business processes, best practices and policies, as well as an understanding of the software development lifecycle. This exam will be retired on December 31, 2019.

The Certified Pega Business Architect (CPBA) certification concentrates on the ability to participate in the design and construction of a Pega application, including defining business objectives, and writing requirements and specifications. Certified Pega Business Architects possess the fundamental, essential Pega skills and knowledge that must be applied to be successful on a Pega project. The CPBA 7.4 exam includes scenario questions, multiple choice questions and drag/drop items.


Exam Topics (% of exam)

Role and Tasks of the Pega BA (8%)

  • BA role in Journey Centric Delivery
  • Using DCO as part of the Pega BA role

Case Lifecycle (30%)

  • Designing a case lifecycle
  • Guiding users through a case lifecycle
  • Defining User views
  • Validating case data
  • Managing case-processing dependencies
  • Exchanging data between cases

Business Policy Automation (56%)

  • Configuring service level agreements
  • Configuring and sending correspondence
  • Routing assignments
  • Delegating business rules
  • Controlling the flow of a case lifecycle

Reports (6%)

  • Creating business reports - columns, filters, types of reports
  • Format

    • 90 minutes
    • 50 questions

  • Passing Score


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